직종 : 전화 상담원

모집인원 : 1명

국가 : 싱가포르

자격요건 학력 : 대학(교)졸업

경력 :

외국어능력 : <필수> 영어 : 상, <필수> 한국어 : 최상

주요업무내용

The hiring company Booking.com Customer Service Center (Singapore) Pte. Ltd. is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Singapore. Booking.com Customer Service Center (Singapore) Pte. Ltd. is looking for a Customer Service Executive - Korean. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV.
Description:

We are looking for a Korean-speaking Customer Service Executive to join our dynamic, pleasant and international work environment. We provide a culture that is open, creative and performance-oriented. Our scale and scope, commitment to people, and high standards of integrity make Booking.com a great place to work. As a Customer Service Executive, you will be working in different shifts and will be responsible for handling pre- and post booking (hotel reservations) enquiries. You are also an intermediary between customers and hotels.

Main Responsibilities:
•Handle pre and post reservation enquiries by phone, e-mail and fax;
•Modify, change and/or cancel existing reservations;
•Outbound calls to hotels/guests to arrangement special requests;
•Liaison between guest and hotel to resolve complaints;
•Manage relationships with hotels by providing high levels of customer service and account management support.

그 외 자격요건
 
-호텔/관광 산업에 경험 소지자
-고객응대관련 경험자
-그외 기타사항은 아래를 참고하여 주시기 바랍니다.

Required Skills:
•Excellent communication skills;
•Problem solving;
•Sense of responsibility;
•Independent and customer friendly

Our ideal candidate is:
•Experienced with internet and hotel industry;
•Fluent in both written and spoken English and Korean;
•Available Full-time and flexible in work schedule;
•Available to attend a full-time (4 weeks) paid training.
•Please note that the starting date for this position will be in July/ August 2016
•You are already eligible to work in Singapore

What Booking.com will offer you:
•Full time (4 weeks) paid training;
•Work schedule 4-6 weeks in advance;
•International working environment;
•Convenient working location within Singapore;
•Overtime will be paid accordingly;
•Medical & Dental benefits

급여사항(년) : 협의

계약기간 :  [정규직] 0개월

비자타입:

가족동반: 가능

기타 근로조건:

- 비자지원 불가능. 싱가포르 영주권(PR), Long Term visit pass, Dependent's pass 소지자에 한해서 지원 가능

모집기간 : 2016-06-27 ~ 2016-07-11

출국예정일 : 2016-07-25

필수서류 : 영문이력서 , 영문자기소개서

기타서류 :

-영문이력서/Cover Letter 파일첨부 필수 (영문이력서 미첨부시 검토대상에서 제외)

진행방법

1) 월드잡(WWW.WORLDJOB.OR.KR) 회원가입
2) 로그인 후 영문이력서 작성 (STEP 1~5 완료)
3) 해외채용정보에서 모집건 클릭
4) 지원하기

* 이 구인건의 면접은 화상면접으로 진행될 예정입니다.
(기업 사정에 따라 전화면접으로 진행될 수 있음)

***면접 대상자는 개별통보 합니다.

문의처

글로벌일자리지원국 콜센터 : 1577-9997
(채용기업 담당자 연락처는 기업의 요구에 따라 공개하지 않습니다.)

담당자 : KOTRA

기타사항:

-영문이력서 및 Cover letter 는 직무경험 중심으로 작성하되, 성장배경 및 포부등의 기술 지양
-영문 이력서는 파일로 반드시 첨부할 것,

*본 공고와 관련한 추후 면접진행 및 채용과정, 당사자간 합의 및 계약 사항에 대해서는 KOTRA 가 책임지지 않음을 알려드리오니 착오없으시기 바랍니다.

** 싱가포르 영주권(PR), Long Term visit pass, Dependent's pass 소지자에 한해서 지원 가능.**