Here you can check how to file a civil complaint or get detailed information.
e-People (www.epeople.go.kr) is:
A representative online communication channel for conveniently filing civil
participation, and reports of budget wastage through the Internet, providing
through close integration with all administrative agencies (central, local
offices, overseas agencies), Ministry of Justice, and major public institutions.
What can I do on e-People?
You can file any inconvenience or issue
with a government agency,
which will be referred to the public institution that can resolve the
inconvenience or issue in
the most efficient manner for one-stop resolution.
If you have a good idea for the Korean
government in improving policies or
you can file it on e-People conveniently so that the government may utilize it,
in which case
you may be rewarded.
If you encounter a case wherein
government budget is wasted,
you can file a report including the proposal to save the budget so that the
collected can be used in the best way possible.
How to File a Petition
In the e-People service, you can file a petition with Korean administrative
agencies regarding the following matters:
Requests for explanation or interpretation of administrative affairs --
including laws, institutions, and procedures -- through inquiry or
Suggestions on improving government policies or administration systems and
Requests to solve problems like administrative agencies' unlawful acts,
unfair or passive measures, and unreasonable administrative systems that
infringe on people's rights, cause difficulty, or impose an unnecessary
burden on the people
Requiring administrative agencies to take actions on other matters
The following people can file a petition with the [Multilingual Petition
Service] of the e-People service:
English , Vietnamese, Japanese, Oʻzbekcha,
Cambodian, Thai, Nepali, bengali, Sinhala, Mongolia, Bahasa
Russian, Myanmar language
How to File a Petition
Check the application method & procedure.
(Submit a petition)
Enter the petitioner's name, nationality, address, e-mail, and
filing a petition.
Enter information and attach a file by using the downloaded
* Enter the petitioner's information in English.
* Remember the name, e-mail, and password used here to check
Receiving of the petition
Your petition will be assigned to the most
Handling of the petition
The organization in charge will deal with your petition
according to the
relevant laws. The staff in charge enters the answers and sends
to the e-mail entered.
My Petition (Check result)
Check the answers from the e-People service
(www.epeople.go.kr/petition/)* The name, e-mail, and password entered are required to
If petitioners who have concluded a legal contract with
request an administrative agency to take certain action in direct
with such legal contract.
If unclear or invalid personal information has been provided, such
false name, and/or address, in requesting an administrative agency
If those who work for administrative agencies or public
organizations request an
administrative agency to take certain action with regard to public