FAQ

Search article

7/8Page (All 36)

자주묻는질문
질문
답변

Recover your lost ID/password by logging in and clicking Find ID/password.


[How to find ID/password]

① Find ID - Enter 1) your name and 2) email registered during join membership. Your ID will be sent to your email.

② Find password - Enter 1) ID, 2) name, and 3) email. A temporary password will be sent to your email.

After logging in, change the temporary password immediately.

질문
답변

You can change your password as the following:

① After login, click on [My Page] on the top.

② From the left menu, click on [Change My Info].

③ Enter your new password.

④ Reenter your new password, then click [OK].

* Your password must be 8-12 characters long and include uppercase and lowercase letters, numbers and special character. (10 characters or more when using a mixture of 2 types. 8 characters or more when using a mixture of 3 types) For more details, please read the password guidelines.

질문
답변

You can cancel membership to Korean.net by doing the following:


[How to cancel membership]

① Log in using the ID you wish to cancel membership, then click on [My Page] on top.

② From the left menu, click on [Cancel my membership] and enter information.

③ After entering the information, press [Confirm] to complete the process.

You cannot rejoin Korean.net using your old ID. Please consider carefully before canceling membership.

질문
답변

You cannot rejoin using an old ID.

ID and data will not be restored. Please consider carefully before canceling membership.

질문
답변

You can find our privacy policy at the bottom of website and from the member management menu.

More